Support

Questions about AURA? Email us with your iOS version and a screenshot when possible.

We typically reply within a few business days. Include steps to reproduce the issue and whether AI dial reading or studio photo cleanup was involved.

Common questions

Do I need an AURA account? No. There is no AURA login. Clock data stays on your device.
Why do I need an OpenAI API key? Optional AI dial reading and studio-style photo cleanup use your own OpenAI key entered in Settings. Manual dial entry works without a key.
Where is my data stored? On your iPhone (SwiftData). You can export clocks, sessions, readings, and photos to Files or iCloud Drive when you choose.
Camera / Photos access Used only to photograph or pick dial, clock, and regulator images for regulation tracking.